You can easily reward Loyalty and/or Referral participants with various reward types through our built-in integration partnership with Tango. Upon enabling Tango on your account with once click, an Ambassador sub-account for Tango will be created for your company. Those details can be found here in your Ambassador account settings.

For more information about available reward options, check out our support article: Rewards Overview.

Before you issue any rewards related to Tango, you are responsible for pre-funding your Tango account (via wire transfer or credit card) with atleast an amount that covers the balance you intend to payout referrals and/or to cover unredeemed portal rewards.

As Tango related rewards are issued or redeemed in the Portal, the amount is deducted from your available Tango balance. Therefore, it is important to regularly monitor the available funds in your Tango account to avoid payout delays or issues with portal redemptions.

Click here for details on funding your Tango account.
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Follow these steps to set up gift or prepaid cards as your payment method.
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​Step 1: Go to the navigation menu on the left and click "Settings."

Step 2: Next, click the “Payments” tab.

Step 3: Under “Payment Methods,” hover your mouse over “Prepaid & Gift Cards” and you’ll see a button appear. Click “Configure” and you’ll end up here.

Step 4: Next, use the toggle button to enable gift cards as a payment method. Once enabled, you'll be able to view details for funding your account as well as a list of available cards based on your currency. 

The standard is to fund with a wire transfer in USD. However, you have a few choices:

You can fund in any of the available currencies listed below. If your currency is different than what you fund, it will be converted to USD. If you would like to fund in any of the available currencies, let our team know and we'll provide the alternative banking details for that currency.

Funding by credit card is available, but Tango charges small percentage fee. If you would like to fund by credit card, let our team know and we'll setup a login to the Tango dashboard to do so.

When wiring funds, be sure to include the beneficiary, bank, account number, routing number, SWIFT code and memo provided in your Ambassador account. The memo field in particular will be used to identify and fund your individual account.
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TIP: We recommend utilizing the "Click to copy" button to avoid any delays in funds being transferred due to accounting errors. This button is accessed by hovering over each line item under "Routing Information."
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Please note, if you would prefer to send the transfer via ACH, you will copy all of the same details from the "Routing Information" section with the exception of the SWIFT code. This code is specific to wire transfers.  
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Funds typically take 1-2 business days to appear in your account when you wire funds. Please note, if you send funds via ACH transfer, it typically takes 2-3 business days.
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Any potential fees that are incurred via wire or ACH transfer are based on your individual bank. Please reach out to your bank to determine what, if any, fees you may incur.
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​ Other support articles you may be interested in: