Overview

Within the portal, your ambassadors can access two link types, campaign link(s) and a memorable URL. These links are used in different scenarios and can be customized in separate ways.
  

What is the difference between a campaign link and a memorable URL?

When setting up your campaign, you will be required to add a landing page URL in the "Campaign Setup" section. This is an ambassador’s campaign link and it varies by campaign. When your ambassador shares their campaign link and someone clicks on it, the link will point to the URL you’ve designated. The campaign link looks like this: http://mbsy.co/cRJRQ
 
The memorable URL, in contrast, will remain the same for the duration of an ambassador’s participation in your referral program and points to the longest-running campaign the ambassador was enrolled in. The memorable URL contains your company name and looks like this: http://mbsy.co/yourcompanyname/19885199 

 

Can I customize the campaign link?

By default, the ambassador’s campaign link will be displayed as http://mbsy.co/ followed by their unique short code (ex. http://mbsy.co/cRJRQ). 

Enterprise Customizations: If you have an Enterprise plan, you can customize the link by setting up a custom short domain within your Campaign Setup. 

For example, if you create the subdomain share.yourcompanyname.com and point the CNAME DNS record to mbsy.co, you could create a vanity URL where the campaign link would be http://share.yourcompanyname.com/cRJRQ. This allows you to mask the mbsy.co portion of the link.

Once a custom short domain is configured, you can further customize the share code in the following ways: 

  

Can I customize the memorable URL?

By default, the ambassador’s memorable URL will be displayed as http://mbsy.co/yourcompanyname/ followed by several numbers that serve as a unique identifier (ex. http://mbsy.co/ambassador/12345678). If you have an Enterprise plan with Ambassador and set up a custom short domain for your campaign link, you can use the same subdomain to customize your memorable URL.
 
For example, if you create the subdomain share.yourcompanyname.com for your campaign link, we can include a path in the URL (ex. refer) to customize the memorable URL as well. In this example, the customized memorable URL would be http://share.yourcompanyname.com/refer/19885199. To customize the memorable URL, reach out to our Support Team. To expedite your request, please include the subdomain and path you would like to use.

 
Your ambassadors also have the ability to customize their memorable URL to include a username. This is completed by the ambassador within the Portal.
 
For example, if an ambassador enters a username, such as “heather,” the memorable URL would look like this: http://mbsy.co/yourcompanyname/heather. If you have an Enterprise plan and customized the link as outlined above, the link would look like this: http://share.yourcompanyname.com/refer/heather. If your ambassadors have questions about how to customize their memorable URL, you can send them our support article: How do I customize my memorable URL?

 

When should ambassadors use a campaign link vs. a memorable URL?

In most cases, you should direct ambassadors to use the campaign link(s). This ensures that ambassadors are sending referees to the correct campaign landing page, especially when they are enrolled in multiple campaigns. If an ambassador is in a single campaign and you are not on an Enterprise plan, using the memorable URL is a way that your ambassadors can still customize the link.
 
Please note, we suggest using the {campaign_link} tag in your transactional emails to pull in the campaign link. For more information on customizing your email templates, check out our support article: How do I customize emails sent by Ambassador?

 

Where are these links found?

Within the portal, the campaign link will be included in the top-right corner. 

If an ambassador is enrolled in multiple campaigns, the memorable URL and campaign links can be found in a drop-down menu titled “All Campaigns.” 


 
 Other support articles you may be interested in:

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