Welcome to the Ambassador Knowledge Base!
Product Updates & Announcements
Interested in hearing more about our latest product releases? Get all of the details on what's new at Ambassador!
Inside the Embassy Newsletter
Stay up-to-date on the latest at Ambassador! From product announcements to customer best practices and marketing events you don't want to miss, our monthly email covers it all.
Best Practices
Get expert tips curated from our team of Success and Onboarding Coaches!
Program Management
Campaigns
Learn how to build and test your campaign and find in-depth overviews on specific campaign features.
Contacts & Segments
Learn more contacts types and statuses, ways to segment and how to import or export your contacts.
Commissions
Learn more about commission options for your campaigns, how to configure your settings and day-to-day management of commission approvals.
Payouts
Learn more about payout options, how to configure them and day-to-day management of payouts.
NEW: Commissions Table
If you started utilizing Ambassador after June 2018, follow the steps in these support articles for managing your commissions and payouts.
Emails
Learn more about the transactional emails sent to your ambassadors and how to customize email templates with your own branding.
Editor Integrations
Learn how to create and customize Editor integrations such as the Refer-a-Friend (RAF) module, conversion, identify method and welcome message.
Integrations & Tech Specifications
Ambassador Portal
Team Access & Notifications
Steps for adding coworkers to your Ambassador account and how to create notification channels to send team members specific alerts.
Languages
Utilizing Ambassador's Internationalization functionality? These articles will help you configure you and test the language(s) you've enabled.
Share Links
Ambassador FAQs
Answers to frequently asked questions from your ambassadors.
Ambassador Service & Support