We're thrilled to announce a new partnership with the leading global customer review platform, Trustpilot.
Why Ambassador + Trustpilot?
Our newly launched integration between Ambassador and Trustpilot enables businesses to engage their happiest customers and grow their network of ambassadors. Once integrated, you can proactively opt customers into your referral program and activate new brand advocates at the time they’re most likely to promote your business.
How It Works
Trustpilot automates your review collection with customizable invitations and reminders that are sent to your customers after every purchase.
Through the integration with Ambassador, you can automatically enroll any verified customer that provides a 4- or 5-star review into your existing referral campaign.
An Example Scenario
Let’s walk through an example with a fictional brand, Global Co., and one of their happy customers, Sarah.
Sarah is a verified customer that has been prompted to leave a review of Global Co. on Trustpilot. She absolutely loves the product and provides a glowing, positive review.
Upon providing providing a 5-star review, Sarah is automatically enrolled in the referral program, no action is required! She receives a welcome email with her unique link prompting her to start sharing Global Co. with friends.
Sarah can easily and instantly start referring friends and, when they make a purchase, she is rewarded for her referral.
In addition to enrolling happy customers in a turnkey way, the integration also provides access to helpful analytics.
Anyone enrolled after providing a 4- or 5-star review will be added to a Trustpilot segment in Ambassador.
Using the Segment and Comparison filters in the Ambassador Dashboard, you can easily track performance of customers in the Trustpilot segment against other segments.
Get Started Today!
The best part about our integration is that no development resources are required! The integration takes less than 10 minutes to complete. Simply map your Trustpilot and Ambassador accounts to begin auto-enrolling your verified customers as ambassadors.
Already have an account with Trustpilot?
Follow our step-by-step tutorial for linking your Ambassador and Trustpilot accounts: How do I set up the Trustpilot integration?
Please note, while you can utilize this integration with any plan of Ambassador, you will need an Enterprise-level account of Trustpilot.
Need a Trustpilot account?
If you do not have a Trustpilot account or are interested in upgrading to utilize this integration, you can learn more here.