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Leveraging the PayPal Email Fallback Method

Leveraging the PayPal Email Fallback Method with Ambassador

The Ambassador team can enable a “PayPal Email Fallback” setting on your account in the backend so that you can continue to process payouts whether or not an ambassador has a PayPal email address on file.

 

If enabled, when you make PayPal payouts, Ambassador will check for the PayPal email field first. 

  • If a PayPal email is on file, it will send the payment there. 

  • If a PayPal email is not on file, it will fallback to send the payment to the default email address on their contact profile. 

 

As with the standard PayPal payouts process:

  • After payout is issued via Ambassador, the recipient will receive an email from PayPal that they’ve received money. 

  • When they click “Claim Your Money”, they’re taken to the PayPal website and prompted to login to an existing PayPal account or Sign Up.

  • If they have an existing PayPal account with the same email, they can accept it as normal. 

  • If they have an existing PayPal account but with a different email, they can choose to add this email to their existing account and accept the payment by following these PayPal instructions. 

  • If they do not have an existing PayPal account at all, they can create a new account for free and choose to accept the payment. 

  • They must accept the payment within 30-days or it will be returned.

 

If you chose to cancel a payment before 30-days in order to reissue it to another email, you will need to cancel it within your PayPal Business account, then submit a support ticket with Ambassador to delete the PayPal payout and move the commission back to Pending so that you can approve and pay it out again with a different email.