If you would like to limit the total monetary amount an individual can earn in a calendar year, you can set the amount per campaign for referral rewards (within the new Admin 2 app).
How it works:
Once an individual has reached the limit, new commissions can still be created and approved, but they will remain in the "Unpaid" status/tab until you try to pay them the next calendar year.
If you attempt to pay a commission when the individual is over the limit or would put them over the limit, you will receive an error and the commission will remain in the "Unpaid" status/tab.
You cannot override the limit for a specific individual with the same email address.
The limit is set for each campaign. If you have a program where an individual can be in more than one campaign but you want to limit the total they can earn across all campaigns, you will need to email your CSM or support@getambassador.com to set the limit on an account level in our backend.
How to set it up:
Follow these steps for each campaign that you would like to set a limit for.
Step 1: Login to the new Admin 2 - https://admin2.getambassador.com/login
Step 2: Click on Referral > Campaigns > select the specific campaign from the list > then, click on Payments > and scroll down to the "Yearly Payment Limit" field.
Step 3: Enter the monetary amount for the limit. Then click "Save".
If you have any further questions, please reach out to your Customer Success Manager or support@getambassador.com.
Other related articles: