Overview
The old saying "cash is king!" still applies, so read below for ways that you can issue PayPal and/or Venmo rewards based on the fulfillment method utilized.
PayPal as a Referral commission payout (Your PayPal Business account)
Additional related information:
Important Note:
Venmo is only available with Portal Reward Catalog or Loyalty Rule Effect.
Please pay attention to the notice under each about how funding and orders are processed through Tango vs. your PayPal Business account.
PayPal and/or Venmo with the Portal Reward Catalog
Overview
Enable PayPal and/or Venmo as a Portal Reward option for participants to redeem their earned points and/or referral cash for a PayPal and/or Venmo payment.
Funding and orders are processed through your integrated Tango account.
Expiration: Recipient has 30-days to claim funds from date of issuance. Unclaimed funds are returned to your Tango account.
Fees:
$0.25 fee deducted from your Tango account at time of order
*Recipient is responsible for PayPal currency conversion fees
Min. & Max. Limit Per Card: At this time, all cash value rewards in the Portal have a maximum dollar amount of $100 per redemption transaction.
Currency: USD - Recipients can transfer to a supported currency of their choice in over 200 countries*
Requirements:
Funding and orders processed with an integrated Tango account.
US HQ companies only - Pre-approval required to enable in Ambassador.
Recipients email and name
Additional Benefits:
The Portal Reward Catalog provides a unified experience for funding and redeeming rewards across your programs.
Saves time between setup, integration, and management by using Tango for funding and order processing instead of your own PayPal Business account.
Flow:
Participant redeems points or cash for a PayPal or Venmo payout in the Portal.
Recipient can receive up-to two emails:
Portal reward email is triggered to send a PayPal/Venmo reward notification.
Email notification from PayPal/Venmo (not-optional or customizable)
PayPal and/or Venmo as a Loyalty Rule effect
You can create a Loyalty Rule Effect to issue PayPal and/or Venmo payments immediately via email without requiring redemption in the Portal.
Funding and orders are processed through your integrated Tango account.
Expiration: Recipient has 30-days to claim funds from date of issuance. Unclaimed funds are returned to your Tango account.
Fees:
$0.25 fee deducted from your Tango account at time of order
*Recipient is responsible for PayPal currency conversion fees
Min. & Max. Limit Per Card: $0.01 - $2,000 USD per payout transaction
Currency: USD - Recipients can transfer to a supported currency of their choice in over 200 countries*
Requirements:
Funding and orders processed with an integrated Tango account.
US HQ companies only - Pre-approval required to enable in Ambassador.
Recipients email and name
Benefit: Saves time between setup, integration, and management by using Tango for funding and order processing instead of your own PayPal Business account.
Flow:
Loyalty rule is triggered to send a PayPal or Venmo reward.
Recipient can receive up-to two emails:
Loyalty email notification (optional)
Email notification from PayPal (not-optional or customizable)
PayPal as a Referral commission payout
You can payout Referral commissions with a PayPal payment immediately via email without requiring redemption in the Portal.
Funding and orders are processed through your own integrated PayPal Business account.
Expiration: Recipient has 30-days to claim funds from date of issuance. Unclaimed funds are returned to your PayPal Business account.
Fees: PayPal charges you a fee based on the payment currency
USD = $0.25 per transaction.
Other currencies = 2% of the payment amount per transaction
There is a max fee cap. Visit PayPal's table here and look for the country under the "International Maximum Fee Cap" column.
No fee is charged to the recipient unless they transfer currencies*.
Min. & Max. Limit Per Card: $0.01 - $2,000 USD per payout transaction
Currency: Available in 15 currencies, transferable* in over 200 countries.
Requirements:
Recipients email and name
Flow:
Payout a referral commission with PayPal Business.
Recipient receives two emails:
Campaign specific Fulfilled Payout email from Ambassador (if enabled)
Payment email from PayPal
Additional Information
Recipient FAQ
Recipients have 30-days to accept payment or it will be returned to you. PayPal will send them a reminder email.
Recipient must accept the payment with an existing PayPal account utilizing that same email or create a new account with that email. Once they accept the payment with that email, they can transfer it to another PayPal account.
We recommend requesting us to enable the "PayPal Fallback Email" setting on your account so that if a contact does not add their PayPal email to their profile, we can send the payment to their contact email on file.
Once a payout has been made, you cannot cancel an unclaimed payment.
Possible Payout Failures
Recipient has reached a limit for personal PayPal accounts and PayPal is requiring that they upgrade to a Business account before anymore payments can be received.
You do not have enough funds in your Tango or PayPal Business account (depending on fulfillment method).
About Tango Card
Through a built-in integration partnership with Tango, you can easily add PayPal and/or Venmo as a reward option in your Portal Reward Catalog or send directly via email as a Rule Effect. Upon enabling Tango on your account with one click, an Ambassador sub-account for Tango will be created for your company. Those details can be found here in your Ambassador account settings. You are responsible pre-funding the Tango account to cover your rewards. Click here to read more about your Tango account.
How to enable and fund my Tango account?
Visit this support article for How do I enable and fund my tango account?
How do I configure my PayPal Business account?
Visit this support article for How do I set up the PayPal REST integration?
If you have any questions, reach out to your technical support contact at Ambassador or support@getambassador.com.