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Coupon Codes: How to setup a low balance notification
Coupon Codes: How to setup a low balance notification

Learn how to setup an email or webhook notification when your coupon codes are running low.

Crystal McHenry avatar
Written by Crystal McHenry
Updated over 4 months ago

Are you utilizing the Ambassador welcome message to issue single use coupon codes to referred-customers?

We recommend that you setup a low balance notification for coupon codes so that you can generate a new batch and import them before you run out completely and impact the referred-customer's experience. (The welcome message won't trigger if you are out of coupon codes!)

How to setup a low balance notification for Coupon Codes

Step 1: Login to Admin 2 - https://admin2.getambassador.com/login

Step 2: Go to Settings > Notifications > click Add Notification

Step 3: Enter your selections...

  • Notify via = Email or Webhook

  • How Often = Every Time

  • When this happens = Coupon Code available balance reaches

  • Balance Threshold = Enter the amount you wish to trigger this notification (ex. 500)

Next, depending on if you selected Email or Webhook

  • Email = Select the team member(s) who should receive the notification
    - OR -

  • Webhook = Enter the webhook URL

    • Enabled = Select Yes or No based on when you're ready to begin triggering it.

Step 4: Click Save

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