If you are utilizing the Refer-a-Friend (RAF) module on your website or inside your Portal for your referral program participants to refer others, there are various options you can enable to make it easy for them to share.
Available Share Options
Share Link "Copy Button"
QR Code
Email
Native Share (lets mobile users pick from any app on their device!)
iMessage
WhatsApp
Facebook
LinkedIn
X
Threads
Sharing from the mobile Portal
When a participant is logged into their Portal account from a mobile device, the Portal provides quick access to Copy Link, show/save QR code, and a single Share button to allow for an optimal and fast share experience in the moment whether that's in-person with someone or online.
The single share button uses native functionality that lets the user select from any app on their mobile device and share their unique referral link.
Share Link Copy Button
Enable the Copy Button to show your participants their unique referral link and a button for them to copy and share it directly.
For a website RAF: You will find this in the Editor > any RAF > Widget > Header section.
You can customize the color of the background, text, border, and button.
For the Portal RAF: You will find this in the Campaign > Portal > Share Messaging section, but you do not have the option to hide the share link and copy button.
QR Code
Enable QR Code to show your participants their unique QR code, which they can show to someone in-person. When scanned by the referred-person with the camera on their mobile device, it will redirect them to your landing page as if they'd clicked on the share link. TIP: This is a great way to enable face-to-face / offline referring!
For a website RAF: You will find this in the Editor > any RAF > Widget > Header section.
You can customize the message that appears under the code.
For the Portal RAF: You will find this in the Campaign > Portal > Share Messaging section, but you do not have the option to hide the share link and copy button.
Note: Brand customizations for the QR code are not yet available, but is being considered for our future roadmap. If you'd like to be notified when available, let your CSM know or email support@getambassador.com.
Enable Email to allow your participants to add contacts and send an email right from the module.
For RAF modules on your website:
You will find this in the Editor > select a RAF > Widget > Channels.
You can toggle on "Send from Ambassadors' Email" and it will open up the default email app on their device for them to send the email from instead using the widget. This option is not yet available for the Portal RAF.
You can customize the button text and share message, and you can use the email template editor to insert images and/or Merge Tags to dynamically populate the referrer's name or other data points.
You can also select "Show Additional Fields" to customize the Email button copy and form fields.
For the Portal RAF: You will find this in a Campaign > Portal > Share Messaging. You can customize the share message.
Native Share
Enable Native Share for mobile users to share from any app on their device, including SMS, Facebook Messenger, Instagram, Pinterest, TikTok, and more. Click here for demo.
For a website RAF: You will find this in the Editor > any RAF > Widget > Channels section. You can customize the share message and button text. Click here to see how you can make further customizations to all share buttons.
For the Portal RAF: You will find this in the Campaign > Portal > Share Messaging section. You can customize the share message.
iMessage
Enable for iPhone mobile users to share via an iMessage.
For a website RAF: You will find this in the Editor > any RAF > Widget > Channels section. You can customize the share message and button text there. Click here to see how you can make further customizations to all share buttons.
For the Portal RAF: Email your CSM or support@getambassador.com to have this enabled.
Enable for mobile and desktop users to share with their contacts. This is the most popular messaging app for international users.
For a website RAF: You will find this in the Editor > any RAF > Widget > Channels section. You can customize the share message and button text there. Click here to see how you can make further customizations to all share buttons.
For the Portal RAF: Email your CSM or support@getambassador.com to have this enabled.
Enable for mobile and desktop users to post on their Facebook wall.
For a website RAF: You will find this in the Editor > any RAF > Widget > Channels section. You can customize the button text there. Click here to see how you can make further customizations to all share buttons.
For the Portal RAF: You will find this in the Campaign > Portal > Share Messaging section.
Important Note: Facebook allows you to pass the users share link, but it does not allow you to pass a share message for the user.
Enable for mobile and desktop users to make a LinkedIn post.
For a website RAF: You will find this in the Editor > any RAF > Widget > Channels section. You can customize the share message and button text there. Click here to see how you can make further customizations to all share buttons.
For the Portal RAF: You will find this in the Campaign > Portal > Share Messaging section. You can customize the share message.
X
Enable for mobile and desktop users to make an X post (previously known as Twitter).
For a website RAF: You will find this in the Editor > any RAF > Widget > Channels section. You can customize the share message and button text there. Click here to see how you can make further customizations to all share buttons.
For the Portal RAF: You will find this in the Campaign > Portal > Share Messaging section. You can customize the share message.
Threads
Enable for mobile and desktop users to make a post on Threads. Threads is a newer app from Meta (Facebook/Instagram) that is similar to X/Twitter.
For a website RAF: You will find this in the Editor > any RAF > Widget > Channels section. You can customize the share message and button text there. Click here to see how you can make further customizations to all share buttons.
For the Portal RAF: Email your CSM or support@getambassador.com to have this enabled.
Customizations
For RAFs built in the Editor, you can make the following customizations:
Sort Order
Use the up/down arrows next to each channel to set which order you want them to appear in the module.
Button Customizations
By default, the button for each channel utilizes the Brand colors for the channel. However, you can customize the button color, size and more by setting your preferences in Prompt > Button section, then go to Prompt > Channels > scroll down to General Channel Settings > toggle Colors to Button Colors.
If you have any questions, email your CSM or support@getambassador.com.
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