Overview
Reward availability is determined by your fulfillment method and currency set in the account. This article provides you with an overview for each of those initially based on the fulfillment method.
Reward Fulfillment Options
Digital Gift Cards/Prepaid Cards (Tango)
PayPal/Venmo (Tango)
Voucher Codes
Custom Rewards
Digital Gift Cards/Prepaid Cards (Tango)
PayPal/Venmo (Tango) (Loyalty only)
PayPal Business (Referral only)
Voucher Codes
Custom
Note: Many of our reward options are powered through an integrated partnership with Tango that is easily enabled on your account with one click.
Reward Fulfillment Options
Fulfill rewards using the Portal Rewards Catalog, instantly via Email, or externally by your team.
Portal Rewards Catalog
Enable one or more rewards in the Portal for participants to redeem their earned points or cash value.
Use Portal Rewards to give participants their choice of a reward with the added benefit of bringing them into the Portal to engage more with the program resources like their referral link or share module, program assets, and Loyalty features (if upgraded).
Overview of Flow for Portal Rewards
Loyalty
Points can be issued to participants through Tasks and Rule Effects.
Participant receives an email about available points in their Portal.
Utilizes a Loyalty email template.
In the Portal "Rewards" tab, participant redeems points for their reward choice.
They can also save their points to spend later.
You can also set an expiration period for Points.
Participant receives an email with the reward fulfillment details.
Utilizes a Portal Reward email template.
For Custom rewards, setup a Notification email or webhook to notify your team to fulfill the reward.
Referral
Points or Cash value for Portal redemption can be issued by selecting "Portal Rewards" as your payout method for referral commissions.
Participant receives an email about available points or cash in their Portal.
Utilizes a Referral campaign Fulfilled Payout email template.
In the Portal "Rewards" tab, participant redeems points for their reward choice.
They can also save their points or cash value to spend later.
You can also set an expiration period for points or cash.
Participant receives an email with the reward fulfillment details.
Utilizes a Portal Reward email template.
For Custom rewards, setup a Notification email or webhook to notify your team to fulfill the reward.
Note: You can limit which contacts or campaign members have access to a specific Portal Reward using Segments. Create a new segment of the contacts for this reward or using an existing campaign segment. Once the segment exists, you can select the segment when you setup the Reward in your Portal Settings.
Rewards Available via Portal Rewards Catalog
Enable your choice of digital gift cards from over 1,000 global & niche brands. Funded and fulfilled with Tango. Available in 14 currencies. Click here for more info.
Visa or MasterCard Prepaid Cards. Funded and fulfilled with Tango. Available in 5 currencies and usable globally. Click here for more info.
Funded & fulfilled with Tango. US HQ companies only, with pre-approval required. Available to issue in USD, transferable in over 200 countries. Only available as a Portal Reward or Loyalty Rule Effect. Click here for more info.
Funded & fulfilled with Tango. US HQ companies only, with pre-approval required. Available to issue in USD, transferable in over 200 countries. Only available as a Portal Reward or Loyalty Rule Effect. Click here for more info.
Upload lists of one-time use codes that can be used in your shopping cart, such as free shipping and discount codes. Click here for more info.
Custom
Create custom rewards for account credits, swag, or get creative like access to special events and exclusive products. Use Ambassador to send a notification to the recipient and your team. Fulfilled by your team outside of Ambassador.
Instantly via Email
Instantly send rewards via email without the need to redeem points or cash value in the Portal.
Overview of Flow for Instant Email
Loyalty
Trigger a reward with a Rule and send reward email as a Rule Effect.
Participant receives an email with the reward fulfillment details.
Utilizes a Loyalty email template.
For Custom rewards, setup a Notification email or webhook to notify your team to fulfill the reward.
Referral
Select Gift/Prepaid Cards, Reward/Promo Link, PayPal, or Voucher Codes as your payout method for referral commissions.
Participant receives an email with the reward fulfillment details.
Utilizes a Referral campaign payment email template depending on the reward - Gift Card Payment or Fulfilled Payment.
For Custom rewards, setup a Notification webhook or custom report to notify your team to fulfill the reward.
Rewards Available Instantly via Email
Click the links on each for more details like setup, fees, and expiration dates.
Send Amazon, Target (USD only), Visa Prepaid and MasterCard Prepaid digital cards immediately via email fulfillment. Funded and fulfilled with Tango. Click here for more info.
USD - Amazon.com, Target, Visa Prepaid, MasterCard Prepaid Card
CAD - Amazon.ca, Visa Prepaid Card
EUR - Amazon.de, Amazon.es, Amazon.fr, Amazon.it, Amazon.nl, MasterCard Prepaid Card EUR
GBP - Amazon.uk, MasterCard Prepaid Card GBP
AUD - Amazon.au, MasterCard Prepaid Card AUD
MXN - Amazon.mx
Referral Only. Does not expire. Recipient receives an email with a Reward Link to redeem their reward value on Tango's site from over 200+ digital gift cards and prepaid cards. Funded and fulfilled with Tango. Limited currency/country support. Click here for more info.
USD - Reward Link US
CAD - Reward Link Canada
EUR - Reward Link Poland
MXN - Reward Link Mexico
Referral Only. USD Only. Expires 6 or 12 months after issuance. Recipient receives an email with a Reward Link to redeem their reward value on Tango's site from over 200+ digital gift cards and prepaid card. Funded and fulfilled with Tango. 85% of unclaimed funds returned back to your Tango account after expiration. Click here for more info.
Funded & fulfilled with Tango. Pre-approval required. Available to issue in USD and transferable in over 200 countries. Only available as a Portal Reward or Loyalty Rule Effect. Click here for more info.
Funded & fulfilled with Tango. Pre-approval required. USD only. Only available as a Portal Reward or Loyalty Rule Effect. Click here for more info.
Funded & fulfilled with your PayPal Business account. Available to issue in 15 currencies and transferable in over 200 countries. Referral Direct Email Only. Click here for more info.
Upload lists of one-time use codes that can be used in your shopping cart, such as free shipping and discount codes. Click here for more info.
Custom
Create custom rewards for account credits, swag, or get creative like access to special events and exclusive products. These will be fulfilled by your team outside of Ambassador.
Fulfilled Outside of Ambassador
Custom rewards redeemed in the Portal or issued directly through email use Ambassador to send an email notification to the recipient, and send your team a notification to fulfill it outside of Ambassador.
Overview of Flow for Fulfilled Outside of Ambassador
Portal Reward
Loyalty
Participant receives an email with the reward fulfillment details.
Utilizes a Portal Reward email template.
Your team receives an email or webhook setup in the Notification settings to fulfill the reward.
Referral
Participant receives an email with the reward fulfillment details.
Utilizes a Portal Reward email template.
Your team receives an email or webhook setup in the Notification settings to fulfill the reward.
Direct Email
Loyalty
Participant receives an email with the reward fulfillment details.
Utilizes a Loyalty email template.
Your team receives an email or webhook setup in the Notification settings to fulfill the reward.
Referral
Participant receives an email with the reward fulfillment details.
Utilizes a Referral campaign - Fulfilled Payout email template.
Your team receives a webhook or scheduled report to fulfill the reward.
Rewards Available for Fulfillment Outside of Ambassador
With your team fulfilling this, the reward options are endless and completely up to your team! External fulfillment is when you want to reward custom rewards, such as:
A gift card for your Shopify store
This is setup as a webhook for your store to send the gift card via email to the recipient.
Swag
Products (even better - exclusive products!)
Tickets to special events
Account credit
As noted above in the flow, Ambassador's involvement is to help track the referral or loyalty event and trigger the reward notifications to the recipient and your team about fulfillment.
If you have any questions, email your assigned contacts at Ambassador or support@getambassador.com.